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Overview
Key module objectives
Master the management of quality deviations in the supply chain, especially for sensitive bioproducts, and evaluate their impact on product quality.
Target audience
In production sites, research centers, distribution centers, third-party distributors, freight forwarders, and professions related to transportation and storage of pharmaceutical products and bioproducts: logisticians (storage, transportation, customs operations), export managers, customer service (claims' management), supply chain quality coordinators.
Satellite functions: key account managers, sales representatives, financial managers, human resources managers.
Module Overview
Activity 1: Overview of quality deviation management
• Define types of quality deviations: critical, major, and minor.
• Identify risks related to reception, storage, and dispatch of goods.
• Understand the impact of deviations on product quality.
Activity 2: Quality deviation management during storage
• Manage non-compliant TOR (Time Out of Refrigeration) at reception.
• Monitor and record TOR during repackaging.
• Apply procedures to prevent deviations during dispatch.
Activity 3: Use case: Quality deviation during storage and transportation of bioproducts
• Record and analyze a temperature excursion.
• Assess the impact of temperature excursions on product quality.
• Investigate and document the root cause of deviations.
Prerequisites
No prerequisites
Learning mode
Remote
Digital modalities
Gamified e-learning / Serious Game 2D / Serious Game 3D
Evaluation procedures
• A short evaluation at the end of the module confirming what you have learnt and enabling you to move to the next one (no limit of attempts, 80% of correct answers required).
• Trainees enrolled in the whole curriculum have the possibility to assess and set their new knowledges and skills via an anchoring quiz between modules.
Required equipment
Recommended equipment for an optimal experience : PC computer, with the last version of web browsers Chrome/Firefox/Microsoft Edge, and an internet connection of 8 Mb/s or more.
Face to face training
Some activities on this curriculum must be done within an Immerscio Training Center. Please consult the available Immerscio Training Centers and the onsite reservation modalities HERE.
Contact for any question
Module Version Level & Date
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Accessibility & Disability
The courses of this Module meet WCAG standards with the exception of contents in 3D/VR/AR. For those contents, alternatives can be proposed to the Trainee. For any questions or additional information, please contact support@immerscio.com.
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